Returns Policy

Return Policy

• Call us to arrange for any returns at +67 6297 6577 or email customer service at transhua@singnet.com.sg
• Provide proof of purchase (order invoice number and receipt)
•  No order without a VIN number will be applicable for return.
• Special ordered parts are not eligible for return.
• There is a 20% restocking fee charged against all returned parts
• Parts must be resalable and in the original packaging.
•  We cannot take back used parts.
• Electrical parts are not returnable.
• We reserve the right to refuse and return any parts we find have been
  installed, are used or do not meet the above criteria.
• Return requests need to be within 7 days of receipt
• Body parts cannot be cancelled or returned once placed on order.
• Coded orders cannot be cancelled or returned once placed on order. (keys,
  modules, locks, etc…)
• The customer will bear the return shipping fee.